Re: Cut off but bill has been paid...

HollyWilliams · ‎15-09-2020

So I’ve paid my bill but my phones and devices have been cut off for three days now. I can’t phone the offices off my phone as it keeps disconnecting me when it says it’s going to transfer me.

SOS! I need my phones for work!

MI5 · ‎15-09-2020

@Korey01

Can you hep please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

LukasB · ‎16-09-2020

Hey @Anonymous Korey seems to have missed this- can you have a look and help @HollyWilliams ?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Anonymous · ‎16-09-2020

@LukasB thanks for the tag @HollyWilliams Will PM you so we can discuss the issues.

Thanks

O2Simon

O2

Cut off but bill has been paid...

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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