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Elizabeth12
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

I have been with o2 for years and years. I recently bought a new phone through mobile phones direct but still with o2 and the numbers I’ve had for about 20 years. For some reason I now cannot access the o2 app and getting through in the phone isn’t an option right now as I have lost my voice: my phone number is *************

 

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pgn
Level 76: Forum Legend
  • 38620 Posts
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Registered:

You may have to jump into the waters called Social Media for help - no need to talk, but a wait of 3 days or so from first contact until they engage with you, @Elizabeth12 - link below has the ways: O2 Twitter, O2 Facebook or O2 Instagram. Good luck.

And @Dave-O2 - another one swallowed by the spam filter, released on 02-Apr but only showing up in Unanswered Topics this afternoon?

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