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on 28-11-2019 23:11
Solved! Go to Solution.
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on 28-11-2019 23:24
I suspect you took your contract from somewhere like Carphone warehouse which means that you are on a standard fixed contract.
After 2 years, any bonus data would also end.
If you are happy with your phone, you now need to "upgrade" to a SIM only plan, which means you will pay much less for more data and allowances.
https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 28-11-2019 23:24
I suspect you took your contract from somewhere like Carphone warehouse which means that you are on a standard fixed contract.
After 2 years, any bonus data would also end.
If you are happy with your phone, you now need to "upgrade" to a SIM only plan, which means you will pay much less for more data and allowances.
https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 29-11-2019 07:15
Great advice from community member MI5
If you were with o2 directly things could have been different. Phone o2 customer services best time 08.00 or 08.30 am they have more time then, ask them to get you a great deal for sim only😁 I am sure they will be very happy to give you advice to suit your needs.
Welcome to the o2 community forum GOOD LUCK and let us know that you have a great deal for you.🌞👍
HAPPINESS IS BEE SHAPED

