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Customer services

RichS
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Anyone else being totally ignored and misled by customer services? 5 times I have been promised a managers callback and five times they haven’t bothered

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doombadger
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Yep. They're an absolute shower at the moment. I've received better CS from Three and BT.

That's saying something.
Message 11 of 12
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doombadger
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If they're not providing you with a service and refuse to communicate with you to solve the issue then the contract is void. Your responsibility is to pay. Theirs is to provide the service you pay them for. No service, no agreement.
Message 12 of 12
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