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1 ACCEPTED SOLUTION
Accepted Solutions
- 144066 Posts
- 634 Topics
- 27591 Solutions
Hi @Carol
You only get damage cover if you have insurance.
This will be shown in your MyO2 and you will be paying extra for it each month http://www.o2.co.uk/myo2
As far as live chat is concerned, it is working OK for me, so try clearing your cache and cookies from your browser, or try a different browser. you can also connect through the MyO2 app.
If all else fails, you can call customer services on 202.
You only get damage cover if you have insurance.
This will be shown in your MyO2 and you will be paying extra for it each month http://www.o2.co.uk/myo2
As far as live chat is concerned, it is working OK for me, so try clearing your cache and cookies from your browser, or try a different browser. you can also connect through the MyO2 app.
If all else fails, you can call customer services on 202.
- 144066 Posts
- 634 Topics
- 27591 Solutions
Hi @Carol
You only get damage cover if you have insurance.
This will be shown in your MyO2 and you will be paying extra for it each month http://www.o2.co.uk/myo2
As far as live chat is concerned, it is working OK for me, so try clearing your cache and cookies from your browser, or try a different browser. you can also connect through the MyO2 app.
If all else fails, you can call customer services on 202.
You only get damage cover if you have insurance.
This will be shown in your MyO2 and you will be paying extra for it each month http://www.o2.co.uk/myo2
As far as live chat is concerned, it is working OK for me, so try clearing your cache and cookies from your browser, or try a different browser. you can also connect through the MyO2 app.
If all else fails, you can call customer services on 202.
- 5434 Posts
- 304 Topics
- 65 Solutions
Hi @Carol, and welcome to the Community 
Did you manage to find the info you needed? Through Customer service, or My O2 as @MI5 suggested?
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register? 
