Customer service disgrace..staff unhelpful..manager shouting at customer

[Anonymous]

I have visited my local O2 store today and was treated in a disgraceful manner..the manager actually shouted at me that I should know what O2 custmer policies speak has anyone got a contact number for head office or the chief execs pa or email/contact number that I can make a complaint too.

sorry if that's garbled never used a forum before but was drawing a blank with google for thwants hankswants hanks

[jonsie · Accepted solution]

I think you may need to switch off auto-correct.

Complaints : http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

[perksie]

That's ok, just make a formal complaint as suggested by jonsie and come back and let us know how you get on.

[Anonymous]

Tis the season to be jolly, 
Fa la la la la, la la la la.........................

[Anonymous]

Hi Jenny.

What was your issue concerning as we may be able to help !