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Customer care after fraud

Unhappy64
Level 1: Joiner
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Perhaps if shop staff did not tell you you had a digit wrong in your number of your phone then you could move on. But if like me you change it because you trusted the liars in the O2 shop now they are not taking my Direct Debit so O2 is ******.

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MI5
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@Unhappy64 wrote:
Perhaps if shop staff did not tell you you had a digit wrong in your number of your phone then you could move on. But if like me you change it because you trusted the liars in the O2 shop now they are not taking my Direct Debit so O2 is ******.

If you have a problem you need to start a new thread so we can help you.

Contact and complaints on link http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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A mod, thanks Brendon, has moved your post now so it will get more visibility.
Please explain if you need any further help.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@MI5 wrote:
A mod, thanks Brendon, has moved your post now so it will get more visibility.
Please explain if you need any further help.

I hope the OP does come back to explain. Not sure I understand what's going on here..and what exactly the 'fraud' was?

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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Nor me, but thought it best to have it's own thread anyway.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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