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Customer Services

Mardy21
Level 1: Joiner
  • 1 Posts
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I am trying to contact customer services to no avail. 

I am currently waiting on them now after being hung up on after an hour and a half of waiting to speak to someone. 

Firstly, does anyone know why there is such a long wait? Secondly, what kind of customer service hangs up on people? 

I am absolutely furious and I intend to take this further if I can get through to O2. 

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Enlli
Level 69: Guiding Light
  • 8892 Posts
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Try Messaging on Social Media

Saves you hanging on a phone

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
  • 8892 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

Try Messaging on Social Media

Saves you hanging on a phone

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
510 Views