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Customer Services - How to get a response - HELP!!!
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on 06-12-2017 15:22
So... Any Ideas how i can get O2 to respond, after serveral emails, tweets, phone calls, i cannot get them to respond, i get there turn around is 48hrs but im 7 days in.. Any help?
Solved! Go to Solution.

Re: Customer Services - How to get a response - HELP!!!
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on 06-12-2017 15:42
http://www.o2.co.uk/contactus
Maybe @Martin-O2 can help?
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Customer Services - How to get a response - HELP!!!
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on 06-12-2017 15:44
Re: Customer Services - How to get a response - HELP!!!
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on 06-12-2017 19:26
If it was an email complaint then it's 7-10 days for a reply. If you are waiting on a phone call from customer service don't please hold your breath!
Re: Customer Services - How to get a response - HELP!!!
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on 08-12-2017 10:37
Hey @CLB- have you spoken to customer services or do you still need help?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
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