Customer Services - How to get a response - HELP!!!

CLB- · ‎28-11-2017

So... Any Ideas how i can get O2 to respond, after serveral emails, tweets, phone calls, i cannot get them to respond, i get there turn around is 48hrs but im 7 days in.. Any help?

MI5 · ‎04-04-2012

All contact methods here
http://www.o2.co.uk/contactus
Maybe @Martin-O2 can help?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Bambino · ‎31-03-2010

@CLB- Follow the link provided by @MI5. There is no email address. If your query isn't account related, ask here, and someone may be able to help.

I DO NOT WORK FOR O2

jonsie · ‎04-01-2009

If it was an email complaint then it's 7-10 days for a reply. If you are waiting on a phone call from customer service don't please hold your breath!

https://www.o2.co.uk/how-to-complain

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

Martin-O2 · ‎18-02-2016

Hey @CLB- have you spoken to customer services or do you still need help?

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