Swapped my handset to Huawei P40 pro without realising it isn't supporting Google Apps and Google related functions. Not practical for me, but trying to get through to an actual useful function at o2 has taken 3 days without joy and is absolutely pathetic. Even the WhatsApp chat told me to complain!!!
o2 have been so poor with allowing a return. I have 14 days to do so and used 3 days of those not being able to contact someone for a return, still no closer to getting it sent back.