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Customer Service so Pathetic when you have a query

Awful-Service
Level 1: Joiner
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Swapped my handset to Huawei P40 pro without realising it isn't supporting Google Apps and Google related functions. Not practical for me, but trying to get through to an actual useful function at o2 has taken 3 days without joy and is absolutely pathetic. Even the WhatsApp chat told me to complain!!!

o2 have been so poor with allowing a return. I have 14 days to do so and used 3 days of those not being able to contact someone for a return, still no closer to getting it sent back.

 

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Cleoriff
Level 94: Supreme
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@Awful-ServiceI will tag one of our account advisors @O2Georgina to see if she can help to expedite this process for you.

*The Game Is On*

Girl in a jacket
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O2Georgina
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@Cleoriff  Thanks for the tag

@Awful-Service  I will send you a private message now

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Cleoriff
  • 110621 Posts
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Thanks @O2Georgina. I hope you can sort it out for @Awful-Service 👍

*The Game Is On*

Girl in a jacket
Message 4 of 4
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