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Ah1
Level 1: Joiner
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on ‎24-03-2020 12:27

on ‎24-03-2020 12:27

I am currently being overcharged on my monthly tariff, have unable to contact anyone from o2 for over a week! They just cut the line dead... does anyone know a way to speak to soeone or send an email I’m not getting anywhere? I’m out of contract Thanks stay safe!

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jonsie
Level 94: Supreme
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on ‎24-03-2020 12:30

on ‎24-03-2020 12:30

The only way is to keep trying customer service as they will be extremely busy with the way things are. Probably very understaffed now.

Guide: How to find help & contact O2 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎24-03-2020 12:31

on ‎24-03-2020 12:31

@Ah1 

There is no email, sorry.

You will need to keep trying customer services.

Early morning is best Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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