Hi everyone. I got cold called last week about an upgrade and moving to o2 from this company. Everything seemed ok and they’d say they’d waive the 6 months I have left on my contract. I had a call back confirming order. There was no communication for 5 days so I thought I’d been scammed. Changed my mobile number and email.
The phone then turned up today. I spoke to three (the company I’m currently with) and they have had no communication for this company. Also spoke to o2 about cancelling and they have no record of the contract and told me to contact the company directly. I’ve phoned them several times today. 2 calls the phone was engaged, the other times it just went to voicemail. Desperate for advice so if anyone could give me a few pointers about what to do next, I’d be most grateful 👍🏻
