on 14-03-2022 12:08
Hi,
I have a problem that happened for the first time.
I got a SIM that i Top up every month for £10 to get O2 Unlimited. When there is like a week till the end of the month I get a message to not forget to top up. I usually top it up before the new month and everything works fine.
And here it is, I topped it up few days ago and there are 3 days till the roll over. But it takes money from the topped credit (which never happened) and says that I will have to top up again withing the new month.
Solved! Go to Solution.
on 14-03-2022 12:39
Something is using your credit but we wouldn't know on here so you need to ask O2 to check your usage.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 14-03-2022 12:39
Something is using your credit but we wouldn't know on here so you need to ask O2 to check your usage.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks