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Jan14
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

I am from Slovakia. I couln't recharge my phone. When entering my address and directional number of residence, the system has not accepted the direction number from Slovakia. You can help me.

Thanks.   Jan

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MI5
Level 94: Supreme
  • 123885 Posts
  • 612 Topics
  • 20066 Solutions
Registered:

@Jan14 

You need to use the mobile top up website.

Details here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123885 Posts
  • 612 Topics
  • 20066 Solutions
Registered:

@Jan14 

You need to use the mobile top up website.

Details here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
41 Views