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DiDi2
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on ‎06-06-2019 17:13

on ‎06-06-2019 17:13

Hello. If I am £20 in credit for my bill will my direct debit be lowered to cover that month?

eg if my contract is £30pm and I have £20 credit will the direct debit for that month be £10?
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jonsie
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on ‎06-06-2019 17:16

on ‎06-06-2019 17:16

Yes it will @DiDi2 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
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on ‎06-06-2019 17:16

on ‎06-06-2019 17:16

Yes it will @DiDi2 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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DiDi2
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on ‎06-06-2019 19:24

on ‎06-06-2019 19:24

Thanks

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jonsie
Level 94: Supreme
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on ‎06-06-2019 20:23

on ‎06-06-2019 20:23

You are very welcome @DiDi2 smile

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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