Credit withdraw

Anonymous · ‎10-02-2017

I was briefly a pay as you go customer and was nearly £20 in credit.

Then returned to monthly payee.

Can that credit money be returned to my bank or will credit cover 2 months payments ?

MI5 · ‎10-02-2017

Yes, as long as you kept the same number you can transfer up to £350 but this should have been done at the time.
Call CS now on 202 and see if they can still do it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Lita · ‎10-12-2019

@Anonymous wrote:
I was briefly a pay as you go customer and was nearly £20 in credit.
Then returned to monthly payee.
Can that credit money be returned to my bank or will credit cover 2 months payments ?

MI5 · ‎10-12-2019

@Lita

Contact customer service Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎10-12-2019

The credit will be transferred to your account along with your number.

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