on 20-07-2018 09:56
The staff at O2 have been lovely but can’t do much apart from give me the email address.
Basically I had a default on my account from 2015 which I satisfied in April this year. Unfortunately it has not been updated by O2 and still shows as an outstanding balance.
This is stopping my career progress and I desperately need it updating.
Any ideas guys and gals?
Solved! Go to Solution.
on 20-07-2018 10:04
Credit File Referrals Team
Arlington Business Centre
Fax 0113 2025865
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 20-07-2018 10:15
When trying the postal route ... check out the various options the post office delivery service has ... I'm thinking they may have something like a premium next day delivery ... = ... you will have to pay for such as this over & above a 1st class stamp ... try & get more than 'a certificate of posting' thing for your peace of mind & to optimize your chances of getting your letter to the O2 address which @MI5 has posted above at the earliest opportunity
All The Best @Bzjones
*possum si vollo* *per ardua ad astra*
I don't work for O2
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on 23-07-2018 09:48
HI @Bzjones, and welcome to the Community! I'm sending you a quick Private Message on the fourm to get soem more details and see if there's anything we can do on our end to help you speed things up as well
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