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Credit refund

alanrobinson999
Level 1: Joiner
  • 1 Posts
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Registered:

Hello,

I have £20.64 credit on my account no. [removed]. Please can you guide me to receive a refund into my bank account.

 

Regards,

Alan

 

[mod edit: we've removed the account number as these posts are publicly viewable. Thanks]

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MI5
Level 94: Supreme
  • 151647 Posts
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Registered:

@alanrobinson999 

See guide https://www.o2.co.uk/help/account-and-billing/refunds

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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TallTrees
Level 52: Innovator
  • 12239 Posts
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Registered:

PLEASE REMOVE YOUR PERSONAL INFORMATION THIS IS AN OPEN FORUM

@alanrobinson999 

Use drop down arrow top rh corner EDIT

****FLAGGED*****MOD



HAPPINESS IS BEE SHAPED

Message 2 of 4
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TallTrees
Level 52: Innovator
  • 12239 Posts
  • 120 Topics
  • 398 Solutions
Registered:

Go to MYO2 

Billing and payments scroll to request refund @alanrobinson999 

 



HAPPINESS IS BEE SHAPED

Message 3 of 4
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MI5
Level 94: Supreme
  • 151647 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@alanrobinson999 

See guide https://www.o2.co.uk/help/account-and-billing/refunds

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
330 Views