Solved: Credit referrals

Ryan1 · ‎21-09-2018

Tried taking out another contract earlier on today and said was unable to continue at the end of checkout and it said something like it's something to do with credit referrals this is my first contract with o2

MI5 · ‎21-09-2018

Possibly just referred for checks.
O2 will contact you if they require any further details or you can call to check on status
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎21-09-2018

@Ryan1 They will decline you if you don’t have a good credit score

MI5 · ‎21-09-2018

Possibly just referred for checks.
O2 will contact you if they require any further details or you can call to check on status
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎26-09-2018

Hi @Ryan1, how are you doing this week? Did everything go ok with your new contract? Let us know if you have any further questions the community could help you with.

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