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Credit limit on pay monthly

Thre
Level 1: Joiner
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I just joined only to find ihave a £10 credit limit can this be raised

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MI5
Level 94: Supreme
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Your credit limit depends on how long you have been a customer. As you have just joined it will be low until you build up your entitlement
https://www.o2.co.uk/charge-to-mobile
Call customer service on 202 if you need to discuss specific account details.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Glory1
Level 43: Bright Spark
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Hi @Thre

Are you sure you are on a pay monthly contract? It sounds to me more like you are on a PAYG.

Have you checked your details in MyO2 http://www.o2.co.uk/myo2?

Subject to the information in MyO2, you may then need to speak to Customer Services http://www.o2.co.uk/contactus. Best time to contact them is between 8:00-8:30.

Please let us know if we can provide further help and welcome to the forum.
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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MI5
Level 94: Supreme
  • 143426 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Your credit limit depends on how long you have been a customer. As you have just joined it will be low until you build up your entitlement
https://www.o2.co.uk/charge-to-mobile
Call customer service on 202 if you need to discuss specific account details.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Welcome to the forum @Thre smiling 

 

How are you getting on with this, did the replies above answer your question or are you still stuck? 

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