Credit check that’s taken over 24 hours

[Hope77]

Hi, I just wanted to check when I expect to receive confirmation on the credit check, I got an email from the credit check team saying they will review my application and get back to me within 24 hours - which has now past. Please help.

[MI5]

@Hope77 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , X (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

[Hope77]

Thank you, I’ll try this and let you know the update!

[elin]

Did you get this fixed? 

[pgn]

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@elin wrote:

Did you get this fixed? 

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Do follow the advice given above to find out in your case, @elin - or tag @Hope77 if you expect a response from them on how they fared. Good luck!