Credit Referral Team

[Redshirt]

Hi @Martin-O2 

I am having problems remortgating due to an error on my credit file. O2 placed a 5 and 2 late payments on my file when in fact I had a payment arrangement in place which I honoured.

I have emailed the credit referral team but this is now very urgent. 

Thanks for all the help.

[Cleoriff]

@Martin-O2, @EmilieT @Marjo ?

[Martin-O2 · Accepted solution]

Cheers for the tag @Cleoriff ! 

@Redshirt Sorry to hear about the difficulties you've had. I'll drop you a private message so we can discuss this further.