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Credit Check

RodtheProd
Level 1: Joiner
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Why does another credit check need to be done when I am already a O2 customer, & all I want to do is add another device to my account?

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madasaf1sh
Level 78: King of Kings
  • 12041 Posts
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@RodtheProd 

 

As there are responsible credit rules in place which means o2 need to credit check and run affordability checks. 

 

o2 don't just allow you to add more credit to your o2 account without checking credit files etc.

 

All networks do this. 

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12041 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

@RodtheProd 

 

As there are responsible credit rules in place which means o2 need to credit check and run affordability checks. 

 

o2 don't just allow you to add more credit to your o2 account without checking credit files etc.

 

All networks do this. 

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
560 Views