cancel
Showing results for 
Search instead for 
Did you mean: 

Credit Check

RodtheProd
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Why does another credit check need to be done when I am already a O2 customer, & all I want to do is add another device to my account?

Message 1 of 2
232 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 68: Extraordinaire
  • 5948 Posts
  • 32 Topics
  • 1943 Solutions
Registered:

@RodtheProd 

 

As there are responsible credit rules in place which means o2 need to credit check and run affordability checks. 

 

o2 don't just allow you to add more credit to your o2 account without checking credit files etc.

 

All networks do this. 

 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
228 Views
1 REPLY 1

madasaf1sh
Level 68: Extraordinaire
  • 5948 Posts
  • 32 Topics
  • 1943 Solutions
Registered:

@RodtheProd 

 

As there are responsible credit rules in place which means o2 need to credit check and run affordability checks. 

 

o2 don't just allow you to add more credit to your o2 account without checking credit files etc.

 

All networks do this. 

 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
229 Views