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Council data charge

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Dannii
Level 1: Joiner
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on ‎18-08-2019 09:21

on ‎18-08-2019 09:21

I have 2 pay monthly contracts but only one that I actually use, is there a way that you can council the data charge and just pay for the device that you brought as I don’t actually use any of the calls data or texts in the other phone? I’m happy paying for the device but I don’t see the point of paying for the other stuff when it’s nit actually being used.

Thanks
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MI5
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on ‎18-08-2019 09:46

on ‎18-08-2019 09:46

@Dannii 

The only way is to completely pay off the device plan and then you can cancel the airtime part of the contract for free. https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151877 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎18-08-2019 09:46

on ‎18-08-2019 09:46

@Dannii 

The only way is to completely pay off the device plan and then you can cancel the airtime part of the contract for free. https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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on ‎20-08-2019 09:36

on ‎20-08-2019 09:36

Hey @Dannii, I hope the info above answered your question, but do let us know if there's anything else we can help you with slight_smile

 

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