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Council data charge

Dannii
Level 1: Joiner
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I have 2 pay monthly contracts but only one that I actually use, is there a way that you can council the data charge and just pay for the device that you brought as I don’t actually use any of the calls data or texts in the other phone? I’m happy paying for the device but I don’t see the point of paying for the other stuff when it’s nit actually being used.

Thanks
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MI5
Level 94: Supreme
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@Dannii 

The only way is to completely pay off the device plan and then you can cancel the airtime part of the contract for free. https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Dannii 

The only way is to completely pay off the device plan and then you can cancel the airtime part of the contract for free. https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Hey @Dannii, I hope the info above answered your question, but do let us know if there's anything else we can help you with slight_smile

 

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