Could you please send me the pack code for my mobile phone 07769813131

[rockyracoon49]

I took out a Wifi Pocket Hotspot, 07547576701, last April on a 12 month contract. This ended last month but you have took a payment for it this month. Please could you refund me and send me my pack code for my mobile sim card, 07769813131. Thank you.

[O2Lorna]

Hi this is a public forum, you need to edit your post and remove your mobile number from it.

You can get your pac code by texting PAC to 65075

https://community.o2.co.uk/t5/Welcome-News/Help-amp-Support-from-O2-during-COVID-19/m-p/1327094

[Cleoriff]

@rockyracoon49 

Info re PAC code here

Guide: How to get your PAC [June 2021 Update] 

[gmarkj]

It would have been a 12 month minimum term, but after that turns into a rolling monthly contract @rockyracoon49.
Follow the advice above to get your PAC code and move elsewhere.