30-10-2012 11:00 - edited 30-10-2012 11:11
30-10-2012 11:00 - edited 30-10-2012 11:11
I start getting weird text message from 88188 and when I checked my account I was charged over a pound per msg received( £6.58 in total).
I goggle this number and the only solution told there, was to text STOP on same number , I have done it , hope it will stop the future msgs. Any idea if I call O2 and they reverse these charges, to be honest I don't remember subscribing to any such service.
Solved! Go to Solution.
on 30-10-2012 11:41
These short message services are controlled by PhonePayPlus and you can follow the advice on their website about the company involved. These companies make an enormous profit from unsuspecting mobile owners inadvertently clicking on links or information services.
O2 will be unlikely to recredit your account as it isn't their error.
It is possible they could add a premium bar to your account to prevent this happening again.
Enquire through customer service.
http://www.phonepayplus.org.uk/Number-Checker/Check-a-Number-Results.aspx?ncn=88188
on 30-10-2012 11:41
These short message services are controlled by PhonePayPlus and you can follow the advice on their website about the company involved. These companies make an enormous profit from unsuspecting mobile owners inadvertently clicking on links or information services.
O2 will be unlikely to recredit your account as it isn't their error.
It is possible they could add a premium bar to your account to prevent this happening again.
Enquire through customer service.
http://www.phonepayplus.org.uk/Number-Checker/Check-a-Number-Results.aspx?ncn=88188
on 30-10-2012 12:10
Be careful with that premium bar I was told it was on my account and the messages still got through and charged me then when I went into it deeper with a manager they told me they can only apply a bar for premium calls not texts and that no such thing exists they seemed to make up the rules as they went along
on 30-10-2012 17:00
They'll still send those spam text but use a different number again & again no matter what you do