on 28-03-2020 16:35
on 28-03-2020 16:38
You need to call O2 to discuss:
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
on 28-03-2020 19:24
on 28-03-2020 19:24
Unfortunately until full payment is received your phone will be restricted even after you speak to the team. But it will stop a default on your credit file.
on 14-11-2021 03:06
on 14-11-2021 03:06
I am aware about their working hours but I am aware what time it will take until I'm connected in a actual phone. They already taking from me 3 working days and 1 working day to my boyfriend. Their system with Dpd and with text messages working only for the first time with replacement. I type the issue here becouse O2 tells you to do I am fully understand this is no customer service or I will still have to pay at the end. I was hoping someone experienced similar things like me to help me with the process according to what I read those days people not only experiencing similar issues but mostly much more bad things. And about for this should I call them or no has compleatly no matter according the fact nobody from their team is not capable to resolve or promis me a refund. By the way, thanks for trying to help.
on 14-11-2021 08:38
on 14-11-2021 08:38
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Veritas Numquam Perit