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Level 1: Joiner
Posts: 3
Registered: ‎03-01-2019

Corona virus

Due to losing my job and now I cannot afford my bill please tell what's next? What did I do from here?
Posts: 112,000
Topics: 564
Solutions: 14,913
Registered: ‎04-04-2012

Re: Corona virus

@Shah 

See O2 posy here https://community.o2.co.uk/t5/Welcome-News/Our-latest-update-on-COVID-19-Coronavirus/m-p/1303464/hig... 

Supporting our customers
We’re making it free for everyone to access NHS advice in the most convenient way for them. Calls to the NHS 111 help line have always been free, and now we’re supporting that by zero-rating all NHS UK websites, meaning any data you use on these sites won’t count towards your monthly allowance. If the effects of COVID-19 are impacting your income and you have concerns over paying your upcoming phone bill, please let us know. You can call us directly on 202 to discuss the situation, and we’ll try to find a solution so you’re not under any added stress.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 15,879
Topics: 138
Solutions: 81
Registered: ‎11-04-2012

Re: Corona virus

[ Edited ]

Take a look at the advice here:

 

https://community.o2.co.uk/t5/Welcome-News/Our-latest-update-on-COVID-19-Coronavirus/m-p/1303464/hig...

 

And contact O2 on 202 or any of the numbers in this link:

https://www.o2.co.uk/contactus

 

I hope you can find a way that suits your changed situation, @Shah

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Posts: 95,406
Topics: 755
Registered: ‎14-01-2013

Re: Corona virus

Sadly, there will be so many more threads like this Smiley Sad

*The Game Is On*

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Posts: 112,000
Topics: 564
Solutions: 14,913
Registered: ‎04-04-2012

Re: Corona virus

Without doubt.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 82,588
Topics: 576
Solutions: 3,997
Registered: ‎04-01-2009

Re: Corona virus

It just shows that we never know what tomorrow holds and I have learned never to plan too far into the future. Just one of the reasons I would never look at an expensive 2 or 3 year contract. **** happens when you least expect it.

Level 9: Fired up
Posts: 140
Registered: ‎18-12-2019

Re: Corona virus

Exactly @jonsie a shocking warning on how fragile the way of life we currently know actually is