Contracts..

[Zero]

Hey so I'm having a bit of a problem... I have two contracts out under my name, one of which is mine and the other for my now ex... she doesn't pay anything towards the bill but she has just decided to turn into the worst person in the world by not letting me see my kid. .. is there anyway I can block her phone so she cant use it.. but still pay the contract?
Thank in advance.

[MI5 · Accepted solution]

@Zero 

You need to report it lost or stolen and O2 will bar the sim card and send you a replacement sim to do with as you wish

Guide: Lost or Stolen O2 Device? - How to Report it 

[Zero]

And what if she decides to stop being a beeeeeep... further sake of having her phone unblocked ... Will it be too late?

[MI5]

@Zero 

No, you just give her the sim that O2 send you.

It's only a block on the sim if you stress it's just the sim you have lost and not the phone.

[Zero]

Okays. Thank you

[jonsie]

Talk is good.....

[MI5]

Don't lose the sim they send you though as only that one can be activated on your account.
If you do chose to give her the sim back, you'll need to call O2 to activate it.

[Zero]

@jonsie I tried the talking option, didn't work, so I told her if she dont let me see my son I'm cutting her phone off. Simply as.

[Zero]

@MI5 if she decides to play ball I might decide she can have ut back, but i doubt it

[MI5]

Hope it all works out for you mate.