Contract

[jay23156]

I have cancelled my contract yet this company is still trying to charge me for a number that is out of service.

[Cleoriff · Accepted solution]

@jay23156 

You need to contact Payment Management

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am