Solved: Contract

Chris1985 · ‎29-03-2024

Hello I received a message saying I'm currently out off my minimum contract

Enlli · ‎29-03-2024

Which means you are free to change tariff, leave or stay as you are .

The message is a legal requirement when customers finish their minimum contract term

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎29-03-2024

Which means you are free to change tariff, leave or stay as you are .

The message is a legal requirement when customers finish their minimum contract term

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎29-03-2024

@Chris1985

Use USwitch to upgrade to a cheaper sim only tariff.
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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