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T279
Level 1: Joiner
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I’m on a pay monthly contract which has a device charge and a separate tariff. 

I’m wondering if it is possible to move to a different network provider and cancel my current tariff with o2 while keeping the device plan in place?

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madasaf1sh
Level 67: Unsung hero
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@T279 

 

No. 

The 2 are linked and if you cancel your airtime the device plan becomes due immediately and in full. 

 

This is quite clear when signing up and in the T&C's

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5642 Posts
  • 32 Topics
  • 1815 Solutions
Registered:

@T279 

 

No. 

The 2 are linked and if you cancel your airtime the device plan becomes due immediately and in full. 

 

This is quite clear when signing up and in the T&C's

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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T279
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Thank you, just wanted to know if I should pay in full before leaving anyway 

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