Contract

Tina98 · ‎27-06-2020

Hi, I have got a phone out on co tract from car phone warehouse and I would like to get o2 to buy me out whatever that is, how do I do that and what does that mean? Thanks in advance.

Cleoriff · ‎27-06-2020

@Tina98

It means just that. As O2 now has no links with Carphone Warehouse, they are offering to buy some people out of their contract to get the custom.

What you need to do is contact O2 and see if you are eligible.

All numbers are in this guide Guide: Coronavirus Community Help and Support and 0800 587 4005 is the best number to call.

Best of luck.

Veritas Numquam Perit

MI5 · ‎27-06-2020

@Tina98

Login to your http://www.o2.co.uk/myo2 and it will say you can upgrade for free if eligible.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

LukasB · ‎30-06-2020

Hey @Tina98 did you manage to get this sorted?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Tina98 · ‎30-06-2020

Hi, no I got in contact with o2 and they have said I am not eligible for a free upgrade or whatever it is so I am just going to pay it off

O2

Contract

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived