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Level 1: Joiner
Posts: 2
Registered: ‎08-10-2014
Accepted Solution


Does anyone know if I can terminate my contract with O2 without charge due to the nature of network not working?
Level 41: Prodigal
Posts: 3,840
Registered: ‎26-03-2014

Re: Contract

Ts & Cs allow for outages as cannot provide a 100% service...
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Level 1: Joiner
Posts: 2
Registered: ‎08-10-2014

Re: Contract

I have just read though in cases where you have been without service for a long time then your entitled to terminate your contract without penalty. That's why I'm asking
Posts: 0

Re: Contract

Whilst 12 hours might seem a long time, I'm fairly certain that a long time refers to weeks and months without service. But you can always try! 

Posts: 72,644
Topics: 684
Registered: ‎14-01-2013

Re: Contract

No you won't be able to terminate without notice,

Ask again if it's down for a month @Jaxh

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