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Jh5
Level 1: Joiner
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Hi i changed my contract back in August 2021 and go free Disney plus for free for 6months it is know time to renew do i have to go into store to do this or can i do it over the phone 

Thank you june howes

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madasaf1sh
Level 78: King of Kings
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@Jh5 


The free disney plus will end and can only be renewed as a paid for option, with a £2 discount and charged to your bill. 

 

You can do this in myo2

 

A guide is below: 

Guide: Adding and removing O2 Extras  

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 11879 Posts
  • 65 Topics
  • 3209 Solutions
Registered:

@Jh5 


The free disney plus will end and can only be renewed as a paid for option, with a £2 discount and charged to your bill. 

 

You can do this in myo2

 

A guide is below: 

Guide: Adding and removing O2 Extras  

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
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MI5
Level 94: Supreme
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@Jh5 

Unless you cancel you will be opted in automatically so you don't have to do anything to keep it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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