Solved: Contract

Jayvee · ‎11-09-2020

Do 02, automatically Renew your contract once the contract period has ended?
Thanks!

Cleoriff · ‎11-09-2020

@Jayvee

No they don't. The contract (airtime) continues on a rolling basis, once device is paid off.

You can either upgrade at contract end or leave

Guide: How does O2 Refresh work?

Guide: Cancelling Your Contract

Edited for guide.

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎11-09-2020

@Jayvee

No they don't. The contract (airtime) continues on a rolling basis, once device is paid off.

You can either upgrade at contract end or leave

Guide: How does O2 Refresh work?

Guide: Cancelling Your Contract

Edited for guide.

Veritas Numquam Perit

MI5 · ‎11-09-2020

@Jayvee

If you're happy with your phone and you want to save money, you can upgrade to a sim only deal which will work out cheaper for you.

Tariff options here https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎16-09-2020

Hi @Jayvee , hope you're doing well this week! Looks like there's some good information and possible next steps for you above so hopefully you got everyting sorted. Let us know though if you need any further advice anytime.

O2

Contract

My latest bill

Change payment date

Sim swap

Changing Payment Date

Transfer account