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563Karen
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Today I have received a text saying that I am currently out of my minimum contract term. You also sent me a link in the message that was not available. Please advise me as I am not sure what this means.

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MI5
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@563Karen  

Personally I'd ignore any texts as they may be scams and call o2 directly on 202 or other numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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563Karen
Level 1: Joiner
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Today I received a text saying that my contract was currently out of my minimum contract term. You also sent a link that didn't work. Please help as I don't know what this means.

Message 2 of 4
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MI5
Level 94: Supreme
  • 151661 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@563Karen  

Personally I'd ignore any texts as they may be scams and call o2 directly on 202 or other numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
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Marjo
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Hi @563Karen , hopefully you got everything sorted with this one. It's good to be vigilant as mentioned above as there are many scams going around unfortunately. 😞

Let usk now if you have any additional questions the community could help with at any point and hope you have a great week ahead. slight_smile

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