Contract

[Michelleb13]

Is there anyone I can email due to having no online chat as I need to know that I owe I can’t ring as I don’t have any phone to call

[jonsie]

Use Skype to call any of the numbers here

Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808

[Michelleb13]

Thanks I don’t have any access to any device thanks though

[Bambino]

@Michelleb13 How are you posting here then? If you have a computer or WiFi on your phone you can download Skype for free and call the 0800 numbers for free.

[Michelleb13]

I have a rubbish tablet i can only do certain stuff on it thanks

[jonsie]

Borrow a phone from a friend, neighbour social distancing permitting.

[Bambino]

@Michelleb13 You should be able to download Skype on your tablet. If you have no other option you may as well try. Here is a guide for using Skype: https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

Edit: If you don't call O2 to sort your contract issues you will have credit problems in the future.