Contract

[Evie]

Does anyone know how I can get a copy of my contract? I wasn't sent one when I took out my most recent contract last week just an email to say my tariff has been changed with o2..

Can anyone enlighten me?

[KingAmo]

@Evie
Hi please when you received an email didn't you get a document attached to the email? Is this your first contract with O2?

[Cleoriff · Accepted solution]

@Evie 

All the info about your contract will be in your My O2 account.

http://www.o2.co.uk/myo2

[Evie]

No this isn't my first contract with them, I've been with them over a year. I do have the app so I can see my usage and allowances etc but I do want an actual copy. Do they still send in the post?

[Cleoriff]

@Evie 

Look at this information.

https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo... 

[jonsie]

If you can get through to them they will advise to look in My O2

Guide: My O2 - Website  

Look under your details and you should be able to see your credit agreement

[Cleoriff]

The link says 'due to Covid 19 any information will be very delayed'