Contract

[Amie123]

I ordered a contract had emails ect of legal documents fixed loan agreement but haven’t heard anymore does this mean I have got the phone also they took money as the upfront cost

[Cleoriff]

@Amie123 

It sounds as if you have been approved. Though until you get a dispatch email we would have no idea when it will arrive. Only O2 can tell you  that Guide: How to find help & contact O2 

[Amie123]

Okay thanks just everytime I download my order confirmation it says they are reviewing my order

[jonsie]

It should be showing as in progress in My O2

[Amie123]

Nothing is coming up in my 02

[jonsie]

You just need to wait for a dispatch email.

[Amie123]

Okay thanks does Anyone know how long it usually takes

[MI5]

@Amie123 

Have you opened the links in the emails as your digital acceptance of the T&C's ?

[Amie123]

No was no links it was just a fixed term agreement with the monthly repayments what phone it is ect

[MI5]

You've not received everything yet them. You should have your contract T&C's email to agree to. Nothing will progress until you do this.