Contract

[Petya]

Hi guys. My contract is ending in a month and I want to switch on sim only for £15 a month, how can I do this? I cannot contact o2 at all. I am just scared they will restart the same contract... help please. Thank you

[MI5]

@Petya 

Just upgrade in your MyO2 http://www.o2.co.uk/myo2

[Petya]

Hi. Ive tried, all upgrades come with a new phone or a tablet. I cannot find anything just SIM..

[MI5]

@Petya 

[Petya]

Thanks for the quick reply. I am not gonna lie i dont have the third option you know. I have only phones and the second one is tablet or broadband.. do you think i should cancel my direct debit and just get a new SIM

[MI5]

@Petya 

It may not show until you can actually upgrade but do not just cancel your direct debit. It will cause you loads of problems.

[Petya]

Its a bit confusing because it does tell me i can upgrade now. If i purchase a sim card is it not gonna automatically update? or its gonna come up as 2 contracts? how can i contact O2, does it mean because we r on lockdown i wont be able to speak to them for months?

[MI5]

@Petya 

It's difficult to get through, but try Guide: How to find help & contact O2