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Level 1: Joiner
Portsmouth
Posts: 1
Registered: ‎05-11-2019
Accepted Solution

Contract

on ‎05-11-2019 09:48

So I’m having issues with O2, I have been financially trapped in my contract where it results in me either paying £1400 and returning the phone or continue paying £40/£50 for 36 months and where I still don’t get to keep the phone.
I don’t really fancy being financially shafted any more than what I already have been since being with O2. Any suggestions on what I can do
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MI5
Posts: 114,237
Topics: 569
Solutions: 15,404
Registered: ‎04-04-2012

Re: Contract

on ‎05-11-2019 10:42

@Portsmouth 

The phone is yours once paid for either by paying outright or monthly.

It does not have to be returned.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 69: Guiding Light
Bambino
Posts: 16,542
Registered: ‎31-03-2010

Re: Contract

on ‎05-11-2019 12:46

@Portsmouth  Who told you that you aren't allowed to keep the phone at the end of your contract?

I DO NOT WORK FOR O2



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