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He
Level 1: Joiner
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What is the point of having a conversation with an automated response when it doesn’t understand the question?

 

what is the point of phoning when nobody answers the phone?

 

why cant I find on my bill how much I owe to end my contract, and upgrading but having to do it for 36 months is ridiculous. 

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MI5
Level 94: Supreme
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@He 

You can find the end date and device payment details in your MyO2 http://www.o2.co.uk/myo2 

If you need to speak to an operator, the best time to call is around 8.00am Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 121963 Posts
  • 608 Topics
  • 18809 Solutions
Registered:

@He 

You can find the end date and device payment details in your MyO2 http://www.o2.co.uk/myo2 

If you need to speak to an operator, the best time to call is around 8.00am Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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jonsie
Level 94: Supreme
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Text PAC to 65075 and you will know exactly what you need to know almost immediately. 

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