Solved: Re: Contract

Kerry23 · ‎13-01-2018

Hello I have just swapped my sim over as my ex was using the phone, he is now threatening to go to the police and a solicitor for loss of earnings, the contract is in my name and I pay it. Can he do anything?

MI5 · ‎13-01-2018

@Kerry23 wrote:
I ordered a new sim and o2 activated the new one, he still has the handset however now I can use what I am paying for.

If you want to go further, report the phone stolen and o2 will block it so he'll have to buy a new phone as well as a new sim card

https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎13-01-2018

You are fully responsible for it so it is yours to do with as you wish.
You should be suing him for all the payments you have made so far

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎13-01-2018

Hi @Kerry23 The contract is in your name not his so you have nothing to worry about. He is bluffing...

Veritas Numquam Perit

Cleoriff · ‎13-01-2018

Just to add, even if he does what he threatens he will look a bit of a fool. Good.

If he is 'losing business' then let him get his own phone and contract.

Veritas Numquam Perit

Kerry23 · ‎13-01-2018

Thank you so much for your advice

jonsie · ‎13-01-2018

How did you manage to swap the sim if your ex was using the phone? Did you report it lost or stolen and got the new sim delivered to your address?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎13-01-2018

@Kerry23 wrote:
Thank you so much for your advice

No problem. Don't worry about it. He can do nothing @Kerry23

Veritas Numquam Perit

MI5 · ‎13-01-2018

@Kerry23 wrote:
Thank you so much for your advice

No problem at all.

You've done the right thing and the law is on your side

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Kerry23 · ‎13-01-2018

Thank you feel much better now

Kerry23 · ‎13-01-2018

I ordered a new sim and o2 activated the new one, he still has the handset however now I can use what I am paying for.

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