Contract

[Anonymous]

I would like to ask why a 12 month contract is actually 13 months as u are not able to put your notice in within the last 30 of your contract if you have a device plan this extends your contract with o2 which surely breaches contract forcing a customer to stay an extra month

[MI5 · Accepted solution]

Not at all.
You can leave at anytime and once you port your number your account closes and O2 will bill you the full amount owing.

[Cleoriff]

Hi @Anonymous Every customer should know the date their contract ends. therefore 30 days notice of leaving is required. If dont give notice a contract will keep rolling on...Info here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

[jonsie]

It's all straight forward and absolutely no need to pay an extra month at all. You should know all the ins and outs when you take out a contract. Having a device plan means you are on a Refresh contract meaning you would be on a two year contract initially.