Solved: Contract up and no longer want the sim

Dot · ‎29-10-2018

Hello, my contract is up and I no longer want to pay the airtime, how can I cancel this? Thanks

MI5 · ‎29-10-2018

How to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎29-10-2018

Hi @Dot

How to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-10-2018

All the information you need here::

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎30-10-2018

Hi @Dot,

Please have a look at the guide linked above and let us know if you're all good or have any additional questions.

Feel free to let us know also, as you mentioned cancelling your contract, if there's anything you feel O2 could improve on and we can make sure to pass on your feedback.

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