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Level 1: Joiner
Posts: 1
Registered: ‎06-04-2020
Accepted Solution

Contract to sim only

My contract ends this month and I would like to change to sim only
Keeping same number SIM card and package
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Level 68: Extraordinaire
Posts: 15,821
Registered: ‎31-03-2010

Re: Contract to sim only

@Stroke15716 Take a look on your MyO2 page

Please see this link: https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Best chance of getting through is 8 am

I DO NOT WORK FOR O2



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Posts: 81,223
Topics: 576
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Registered: ‎04-01-2009

Re: Contract to sim only

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Posts: 81,223
Topics: 576
Solutions: 3,926
Registered: ‎04-01-2009

Re: Contract to sim only

After the upgrade you use the same sim so no need to transfer number at all.

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Level 1: Joiner
Posts: 2
Registered: ‎29-04-2020

Re: Contract to sim only

O2 24 month contract ends tomorrow. If I upgrade to 12 month Sim will I need a new sim card and will I lose connection until it arrives, or do I just carry on using old sim? Thanks
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Posts: 92,817
Topics: 751
Registered: ‎14-01-2013

Re: Contract to sim only

Carry on using the old sim @uknewfie 

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Level 1: Joiner
Posts: 2
Registered: ‎29-04-2020

Re: Contract to sim only

Thanks for the quick reply @Cleoriff hoped that was the case.
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Posts: 92,817
Topics: 751
Registered: ‎14-01-2013

Re: Contract to sim only

No problem @uknewfie thumbsup

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